Hello! I'm Rabi Jay
Welcome to my personal website where I share my career journey, my book, and my passion for Enterprise AI transformation. I'm dedicated to helping businesses unlock the true potential of Artificial Intelligence and Machine Learning technologies. Feel free to get in touch with me to know more about my work and how I can help you.
DIGITAL TRANSFORMATION STRATEGY
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Credentials: Certified in AWS Machine Learning, AWS Solutions Architect, Azure, ITIL, SAP, and SAFe Agile.
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Experience: As VP of Architecture and Digital Platform Lead, I've pioneered AI innovations, ECM modernizations, and Enterprise DAM asset consolidations. Successfully led complex, large-scale global programs in retail, food, consumer products, aerospace, and tech.
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Publication & Thought Leadership: Authored a book titled "Enterprise AI in the Cloud" to be released in Jan 2024. Author of SAP NetWeaver Portal Technology and I regularly share industry insights through my LinkedIn newsletter “Enterprise AI Transformation – Playbook for Professionals and Businesses to Implement AI.”
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Outcome: Implemented human-centered Digital/AI platforms, transforming business processes and boosting sales through predictive intelligence.
ENTERPRISE ARCHITECTURE & PROGRAM MANAGEMENT
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Holistic Vision: Integrated Martsch and AI technologies to revamp enterprise platforms and workflows, optimizing for agility, scalability, and performance.
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Global Collaboration: Acted as Global Alliance Manager, coordinating with cloud companies like AWS and Azure to design and execute impactful programs across multiple industries.
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Governance: Extensive know-how in SAFe Agile, ITIL, and COBIT frameworks ensures disciplined, risk-mitigated program delivery.
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Outcome: Achieved operational efficiencies, cost savings, and elevated customer experiences by seamlessly knitting together technology, people, and processes.
CLOUD ADOPTION & OPERATIONAL EFFICIENCY
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Multi-Cloud Expertise: Certified in AWS and Azure, with 15+ years in enterprise tech roles.
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Strategic Partnerships: Leveraged relationships with dozens of clients and consulting firms like Deloitte to usher in cloud transformations.
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Extensive Scope: Proven expertise in digital leadership, product management, marketing, and commerce, overseeing projects involving data science, machine learning, SAP, e-Commerce, mobility, and information management.
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Outcome: Delivered technical agility, innovation, and cost-efficiency by guiding businesses through their cloud migration journeys, making them more competitive and customer-centric.
Rabi Jay
DIGITAL | AI EXPERT
AUTHOR, ENTERPRISE AI IN THE CLOUD, WILEY PUBLICATIONS
9085109202
Email:
Phone:
EXPERIENCE
2018-Current
Digital Strategy & Architecture Lead
VERIZON
Transforming digital landscapes through a potent blend of Martech innovation, AI, and cloud technologies, I specialize in delivering business and technical agility.
Digital/AI Strategy: Spearheaded AI-driven digital transformation that redefined industry benchmarks, optimizing both strategy and execution. My AI expertise not only streamlines operations but also delivers actionable insights, driving sustainable growth and competitive advantage.
Cloud Adoption: As a certified AWS and Azure professional, I've led cloud migrations that achieved both innovation and cost-efficiency. By integrating machine learning capabilities, I've unlocked new avenues for predictive analytics and customer experience enhancement.
Program Leadership: With a knack for navigating complex technical landscapes, I've seamlessly managed multi-million-dollar projects from ideation to deployment. My program leadership ensures disciplined, risk-mitigated execution across the board, supported by my certifications in SAFe Agile and ITIL.
Modernization & Asset Management: Elevated ECM platforms to next-level performance, while consolidating Enterprise DAM assets. My focus on automated workflows has revolutionized process efficiency, significantly cutting costs and boosting productivity.
2017-2018
Vice President, Digital Marketing & Platforms
TROWE PRICE
Led digital marketing transformation by spearheading the integration of Adobe Experience Cloud and Salesforce, driving data analytics and AI driven campaign automation for scalable, ROI-positive results.
2016-2017
Senior Director, Digital Commerce/Marketing
SAPIENT RAZORFISH
Portfolio Management: Direct a large portfolio of strategic client programs ranging from $10M to $30M.
Strategic Sales-to-Service: Design, implement and manage multiple, multi-industry client programs including pre-sales involvement, strategy development, and planning and ongoing operational services oversight.
Digital Transformation in Insurance: Led Great West Life's transition from manual to automated claims, leveraging Adobe Experience Management, SAP Hybris and Big Data Analytics reducing claim processing times.
Retail Brand Reinvention: Orchestrated a UX/UI revamp for ASICS adopting design thinking to dynamically adapt user experience, unifying the consumer journey from browsing to
payment.
E-commerce Competitive Edge: As Delivery Lead, developed an analytics-infused e-commerce strategy, synchronizing web, social, mobile, and financial elements through seamless SAP integration.
2015-2016
Digital Program, Director
HCL America BEYONDigital
Key member of the digital transformation leadership team for this multinational IT services company.
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UX Team Management: Spearheaded a UX team to generate innovative use cases for clients to paint the vision and strategy.
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Innovative Platform Architecture: Created an AI-integrated Cloud Native SaaS/PaaS framework featuring predictive analytics, setting new industry standards.
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Strategic Market Positioning: Led a market strategy emphasizing end-to-end, digital solutions, elevating our digital service offerings.
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Big Data/AI-Infused Solutions: Built holistic, AI-centric solutions for marketing, supplier management, and employee productivity, integrating advanced data analytics.
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Vendor Integration: Managed a complex e-commerce re-platforming integrating 40+ third-party vendors successfully.
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Retail Transformation: Revamped pricing and promotion processes for Ann Taylor, a NY specialty chain via SAP, eCommerce and analytics, enhancing user productivity and customer experience.
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Digital Consulting: Authored playbooks for guiding client-specific digital/AI transformation, enabling business innovation with proven efficiency.
2012-2015
Senior Manager, Technology
DELOITTE CONSULTING
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UX/UI Innovation: Introduced best-in-class UX/UI methodologies, including role-based modeling and persona analysis, raising the bar for client engagement and solution effectiveness.
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ERP Mastery: Rolled out state-of-the-art ERP platforms like SAP Fiori and SAPUI5, streamlining business processes and enhancing operational efficiency.
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Global Alliances: As Global Project Manager for EMC Cloud/Deloitte, designed and executed a worldwide sales strategy, creating new revenue channels in cloud security and SAP solutions.
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High-Impact Programs: Spearheaded a $10M program for HP to revamp their sales quotas. Coordinated a cross-geographical team of 100, delivering measurable results ahead of schedule.
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Sysco SAP Portal: Led the development of a $4M B2B portal for Sysco, involving a global team of 90, to optimize experiences for 500,000 users.
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Strategic C-Level Partnerships: Collaborated with executives to standardize program governance and financial planning, ensuring alignment with overarching business goals.
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Enterprise Transformation: Executed a comprehensive transformation initiative covering B2B e-commerce, CRM, and analytics, significantly modernizing business operations.
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IoT Innovations: Engineered an IoT solution using Axeda Machine Cloud, converting machine data into actionable insights for innovative M2M applications.
2008-2012
Manager, Technology
DELOITTE DIGITAL
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Whirlpool SAP Integration: Orchestrated a $3M project to automate sales floor planning across multiple SAP systems. Led a 25-person team, meticulously aligning with scope, schedule, and budget. Result: elevated stock availability and boosted sales revenue.
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Adobe B2B E-commerce: Spearheaded the creation of Adobe's license management platform. As the lead architect, I developed comprehensive functional and user specifications, enabling Adobe to manage their licenses seamlessly and robustly.
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Lockheed Martin Performance Optimization: Selected as the SME to revamp Lockheed Martin's underperforming SAP supply portal. Implemented rigorous system sizing and testing strategies, achieving top-tier performance and complete customer satisfaction.
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HR Portal Innovation for Avaya: Formulated a comprehensive HR portal strategy, encompassing a visionary roadmap and supporting technology framework. Developed a detailed work plan and estimation model, setting the stage for successful project implementation.
1992-2008
Transformational Leader in eCommerce, SaaS, Cloud Tech
Philips Lighting (8 years): Web/eCommerce Lead
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eCommerce Integration: Transformed Tradelink channel by driving its e-commerce strategy, achieving a 20% performance lift.
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Governance & Compliance: Elevated ‘Independent Assurance’ process maturity by implementing COBIT-based controls with a senior team.
SAP Fieldglass (1 year): Lead Software Engineer
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B2B Innovation: Architected an XML-based extranet for procurement, earning Accenture certification for seamless Ariba Network integration.
Maars Software (4 years): SAP Consultant
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Workflow Integration: Pioneered a Java-JSP-Documentum workflow solution and facilitated data transfer from legacy systems to SAP modules.
Indian Railways (4 years): Divisional Executive Engineer
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Operational Excellence: Managed 25 engineers and 500 staff, overseeing a 200-mile electric traction network.
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High-Stakes Selection: Joined IRSEE as one of the top 100 among 100,000 annual applicants.
Hindustan Petroleum (1 year): Management Executive
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Manufacturing Leadership: Supervised 50 staff in LPG cylinder production, achieving operational efficiencies and cost controls.
EDUCATION
1990
Bachelor's Degree
ANNA UNIVERSITY
2017-2018
Certificate
HARVARD UNIVERSITY
Data Science Visualization, Certificate
2017-2018
Certificate
THE WHARTON SCHOOL
Marketing, Certificate
2016-2017
Certificate
THE JOHN HOPKINS UNIVERSITY
Data Science, Certificate
2016-2017
Certificate
UNIVERSITY OF VIRGINIA DARDEN SCHOOL OF BUSINESS
Design Thinking, Certificate
CLIENTS
Current (Confidential)
Adobe
Whirlpool
Sysco
Lockheed Martin
Great Western Life
ASICS
Ann Taylor
NBC
ToysRus
Avaya
EMC
VMWare
Pivotal
HP
Axeda
Fieldglass
Singapore Technologies Aerospace
SKILLS
AI/Machine Learning/Generative AI
Program Management
Cloud and Big Data
Adobe Content Management Platform
Tech Strategy & Architecture
Digital Marketing / eCommerce
EXPERTISE
AI Strategy and Implementation
I specialize in helping businesses develop and implement AI strategies that drive growth and improve efficiency. My expertise spans across industries, and I have helped clients achieve remarkable results.
AI Consulting
I provide AI consulting services to businesses looking to leverage the power of AI and Machine Learning technologies. My services include AI strategy development, implementation, and ongoing support.
AI Training and Workshops
I provide AI training and workshops to businesses looking to upskill their employees and stay ahead of the AI curve. My training programs cover the latest AI and Machine Learning technologies and their applications in real-world scenarios.